Call Center Supervisors

The extremely well-rounded Call Center Supervisor, Alison Wydawksi, brings a wide variety of past experience to SCCC. After holding positions in industries such as dental, insurance, and even baking, Alison found her niche with customer service. Alison’s position focuses on maintaining a strong, productive work environment at the Call Center through open communication and beneficial relationships between employees and clients.

Building on 28 years of customer service experience, Stephen Lewis works to enhance efficiency as Call Center Supervisor. Stephen focuses on ensuring a positive Call Center experience for e-commerce merchants and their customers by overseeing the communication process and enforcing industry-best practices in all areas of customer service. Stephen enjoys the optimistic SCCC atmosphere and finds satisfaction in helping people.

Joyce Field has worked in customer service for more than ten years. Previously a Customer Service Representative for a local telephone company, Joyce applies her knowledge of communication to helping Solid Cactus Call Center maintain a helpful and beneficial strategy when dealing with clients. As Administrative Team Supervisor, Joyce enjoys being able to help her team provide industry-best customer service.

Joining Solid Cactus Call Center after working in the customer service field for ten years, Brenna Wyatt values being in a position which allows her to share her knowledge of communication with others. Currently pursuing a Bachelor’s degree in History Education, Brenna utilizes her teaching skills as Call Center Supervisor by working closely with her team to optimize customer service.