Comments for Solid Cactus Call Center http://callcenter.solidcactus.com Call Center Services and Virtual Office Thu, 31 Dec 2009 16:17:09 +0000 hourly 1 http://wordpress.org/?v=abc Comment on Save the Sale with a Great F.A.Q Page: Why You Should Transform Your Customer Service by Donna Talarico http://callcenter.solidcactus.com/2009/12/save-the-sale-with-a-great-f-a-q-page-why-you-should-transform-your-customer-service/comment-page-1/#comment-24 Donna Talarico Thu, 31 Dec 2009 16:17:09 +0000 http://callcenter.solidcactus.com/?p=193005#comment-24 Great post, other Donna! I really enjoyed this. Good story. Great post, other Donna! I really enjoyed this. Good story.

]]> Comment on Customer Service by Save the Sale with a Great F.A.Q Page: Why You Should Transform Your Customer Service | Solid Cactus Call Center http://callcenter.solidcactus.com/solutions/customer-service/comment-page-1/#comment-23 Save the Sale with a Great F.A.Q Page: Why You Should Transform Your Customer Service | Solid Cactus Call Center Wed, 30 Dec 2009 22:00:49 +0000 http://callcenter.solidcactus.com/?page_id=192911#comment-23 [...] give them the information they need up front on your website. And, if they call, give them the customer service they deserve. If you don’t, I can guarantee that someone else [...] [...] give them the information they need up front on your website. And, if they call, give them the customer service they deserve. If you don’t, I can guarantee that someone else [...]

]]> Comment on Customer Service by Donna’s Top 10 Good eCommerce Customer Service Qualities | Solid Cactus Call Center http://callcenter.solidcactus.com/solutions/customer-service/comment-page-1/#comment-22 Donna’s Top 10 Good eCommerce Customer Service Qualities | Solid Cactus Call Center Mon, 28 Dec 2009 14:52:10 +0000 http://callcenter.solidcactus.com/?page_id=192911#comment-22 [...] customer service department that is available when I call them. I don’t generally call (I don’t think  my boss [...] [...] customer service department that is available when I call them. I don’t generally call (I don’t think  my boss [...]

]]> Comment on Live Chat Services by Cyber Monday is Coming! Solid Cactus Call Center is Here to Help! | Solid Cactus Call Center http://callcenter.solidcactus.com/solutions/live-chat-services/comment-page-1/#comment-19 Cyber Monday is Coming! Solid Cactus Call Center is Here to Help! | Solid Cactus Call Center Fri, 20 Nov 2009 19:13:01 +0000 http://callcenter.solidcactus.com/?page_id=192913#comment-19 [...] 3. Can your customers contact you during hours that are convenient to them? 4. Are you using live chat on your website to engage site visitors? 5. If you have your own customer service department, are [...] [...] 3. Can your customers contact you during hours that are convenient to them? 4. Are you using live chat on your website to engage site visitors? 5. If you have your own customer service department, are [...]

]]> Comment on Call Center Solutions by Cyber Monday is Coming! Solid Cactus Call Center is Here to Help! | Solid Cactus Call Center http://callcenter.solidcactus.com/solutions/comment-page-1/#comment-18 Cyber Monday is Coming! Solid Cactus Call Center is Here to Help! | Solid Cactus Call Center Mon, 16 Nov 2009 16:57:12 +0000 http://ccsite.solidcactus.com/?page_id=192183#comment-18 [...] 3. Can your customers contact you during hours that are convenient to them? 4. Are you using live chat on your website to engage site visitors? 5. If you have your own customer service department, are [...] [...] 3. Can your customers contact you during hours that are convenient to them? 4. Are you using live chat on your website to engage site visitors? 5. If you have your own customer service department, are [...]

]]> Comment on Great customer service creates life-long customers by Cindy Cruikshank http://callcenter.solidcactus.com/2009/06/great-customer-service-creates-life-long-customers/comment-page-1/#comment-16 Cindy Cruikshank Tue, 23 Jun 2009 20:10:54 +0000 http://callcenter.solidcactus.com/?p=192641#comment-16 What a great story, with a happy ending for both. Now, just imagine if you were NOT able to connect with the Del, store owner in a timely manner. You wouldn't have your adorable totes, and the Del wouldn't have such a raving fan! There is no substitute for excellent customer care. What a great story, with a happy ending for both. Now, just imagine if you were NOT able to connect with the Del, store owner in a timely manner. You wouldn’t have your adorable totes, and the Del wouldn’t have such a raving fan!

There is no substitute for excellent customer care.

]]> Comment on Where’s Your Fanbase? by Eric M. http://callcenter.solidcactus.com/2008/10/wheres-your-fanbase/comment-page-1/#comment-5 Eric M. Wed, 29 Oct 2008 18:05:58 +0000 http://ccblog.solidcactus.com/?p=123#comment-5 GO BEARS! GO BEARS!

]]> Comment on Your First Impression May be Your Last by Donna Talarico http://callcenter.solidcactus.com/2008/10/your-first-impression-may-be-your-last/comment-page-1/#comment-4 Donna Talarico Wed, 22 Oct 2008 17:54:47 +0000 http://ccblog.solidcactus.com/?p=93#comment-4 Wow! GREAT info Alison. This is really helpful info- I will try to keep these in mind myself! Wow! GREAT info Alison. This is really helpful info- I will try to keep these in mind myself!

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