Pets

Solid Cactus Call Center is a customer management center that understands the relationship between pets and owners better than any of our competitors ever will. Merchants selling pet supplies and products benefit from our ability to empathize with their customers.
As our history demonstrates, Solid Cactus has an intrinsic love of pets. Solid Cactus Inc. is an extension of TheFerretStore.com, one of the first ever e-commerce websites. Solid Cactus founders Scott Sanfilippo and Joe Palko launched TheFerretStore.com in 1994 selling ferret and pet supplies, and in 2007, sold TheFerretStore.com to Drs. Foster and Smith, the largest pet supply catalog company in the country.
Show your customers you care with professional customer management.
As a merchant in the pet industry, it may help to learn about…
- Product Inquiries
- Cross-Selling/Upselling
- Order Tracking



