Testimonials

“Solid Cactus has really made my dreams come true…I am sincere when I say that you people have just done wonders for my feelings about customer service.” –Adele Galloway, Dell and Kim’s Tee-Party

“I just got off the phone with a customer who asked for Martin [Durst]. She said he had been very helpful to her. How pleased I was that she thought he was a member of our staff. She had no idea he was with Solid Cactus. She ended up placing an order. I have to give credit where credit is due. Thank you Martin & Solid Cactus.” –Leslie Shultz, Candles & Such, Inc.

“I spoke with Daniele Lavelle this morning and she is so wonderful to deal with. I was just amazed and very impressed! I really am a very happy customer.” –Leslie Shultz, Candles & Such, Inc.

“Casey [Llewellyn] was so kind and helpful with assisting me with my order. I am from Canada but am shipping an order to Texas…I am thrilled with how patient and precise Casey was!” –Eva Kwok, customer of Dreamsoft Bedware

“I was very nervous to let go and outsource my customer service to the call center. I now realize it was one of the best decisions I ever made. I love each and every one of the Call Center Reps. From e-mails to phone calls, my customers just rave about the service they receive.” –Leslie Shultz, Candles and Such, Inc.